"I found the customer service excellent and am happy with both the quantity and quality of materials. I can't imagine using any other brand. No complaints. Delighted to have had the opportunity to visit the showroom in Oxford on a particularly wet day in August."

"I have found the service from Elizabeth Bradley very helpful both over the telephone and in person and feel the kits are the very best money can buy."

"I am completely satisfied with the customer service, the people are very nice! The quality of materials and designs are very high and the clear charts make all the difference."

"I love having the chart so that I can be more accurate with my stitching. I feel the quality of wool and canvas is far superior, and I have used lots of kits over the years. The customer service is always excellent and very helpful indeed. I'm always impressed with the knowledge of the people on the phone."

"I am delighted with Elizabeth Bradley products. I feel that the kits accessories are excellent and presented in a fabulous way. The instructions for completion are definitely superior to any other make I have used."

"As usual, the service I received this year was excellent and I continue to enjoy making your tapestries"

"We have always received quick and very kind replies which answered all our questions. We consider, both the staff efficiency and customer service, excellent and are very happy with the quality of the products."

"It is hard for me to express the extent of my satisfaction with Elizabeth Bradley needlework kits. The patterns are spectacular, the wool of the highest quality and a pleasure to work with. I appreciate having both a chart and the design printed on the canvas, the instructions are clear and the kits are attractively packaged. Working with the kits provides great pleasure - both from the process itself and the finished product."

"I live in South Australia and deal mainly with your internet ordering service. I have found the service to be very good and delivery, prompt. In fact, quicker than receiving parcels from my family in other parts of Australia!"

"I find the staff to be polite and accommodating and the level of customer service always excellent, even on 'bad' days -theirs or mine! The service is exemplary, I feel it cannot be faltered and  the staff are credit to you."

"The staff are always friendly and efficient and the order usually arrives within a few days. Having done tapestry work for over 40 years, I find Elizabeth Bradley kits to be superior to many others. The charts are printed clearly on the canvas and they are straight on the weave, which is so very important. I would rather pay a little more (because Elizabeth Bradley kits are more pricey than most) for an accurate pattern than trying to make an 'off' pattern straight."

"I love the designs and the quality of your products and the service I received when I visited your premises in Oxford recently was great. The staff were very helpful and knowledgeable."

"My daughter and I are only too pleased to participate in feedback. We have always found the staff not only efficient but friendly and helpful on the telephone. They treat customers as people and not just nameless faces. We love the products and will continue to buy them whenever we can. The designs are fantastic and continue to get better every year."

"I am in the middle of a major project and have been delighted with all I have done so far and have been most satisfied with the service."

"The staff efficiency is very good and the service has been excellent."